Configuring and sending emails through Thunderbird

Legacy KB ID: 3771

Question

How do I get Reckon Accounts to email through Thunderbird?

Answer

Reckon Accounts is configured to work with Office Outlook and Internet Explorer.  Other emailing programs running through other web browsers can be configured to work with Reckon Accounts, but users must consult their products’ documentation for the correct steps to follow.  Users should seek help from their products’ professionals if need be.

Below are steps that should make Thunderbird useable with Reckon Accounts.  These steps are a guide only and we cannot guarantee that they will enable you to email from Reckon Accounts successfully on every occasion. 

Configuration Steps-

  1. Adjust the QBW.INI file

 a.    You will find the QBW.INI file at:

  • Windows 7 & Vista:  C:\Users\Public\Public Documents\Intuit
  • Windows XP:  C:\Documents and Settings\All Users\Application Data\Intuit\Reckon Accounts 20xx-xx;

b.    Click on the Open File tab and select QBW.INI;

c.    Scroll to the bottom of the file and enter the following lines:

  • [DEBUGGING]
  • SIMPLEMAPI=1

d.    Save and close "QBW.INI"

 

  1. Enable email preview in Reckon Accounts

a.    Ensure that Thunderbird is your default email program

  • In Internet Explorer:  Tools > Internet Options > Programs > Internet Programs > Set Programs > Set your Default programs >

b.    In Reckon Accounts: Edit > Preferences > Online > Company Preferences

c.    Tick the box Display each email when sending more than one

d.    Click OK

Sending an email

Send an email from Reckon Accounts.  When the email form opens:

  • Double click on the moz_mapi folder in the Attachments: table  
  • Select Open with
  • The Reckon Accounts pdf file should show in the users’ temp folder  
  • Drag the pdf file into the Thunderbird email Attachments: table
     
  • Delete the moz_mapi folder in the email Attachments: table
  • Send email



Need more help?

Ask the Reckon Community at: https://community.reckon.com/

Or Log a Support Ticket: https://www.reckon.com/au/support/

How did we do?

Printer not activated, error code -60, -41 or-30 when Saving as PDF or emailing in RAB (Server only)

Incorrect dates for reconciliations reports.

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